Students experience long wait times at on-campus restaurants via Grubhub app

first_imgWith limited hours at the dining hall and less on-campus dining options during the campus shutdown and due to the pandemic, Notre Dame students are pivoting to ordering takeout from on-campus retail locations. However, this shift has created long lines and wait times at these locations via the Grubhub app, with some students experiencing wait times of over two hours.Senior director of Campus Dining Chris Abayasinghe said adjustments had to be made in order to pivot to a takeout-only model at the beginning of this school year, and that with students exclusively ordering through Grubhub, there was a learning curve for both Campus Dining staff and the Grubhub app’s algorithm. “So if you’ll imagine as more and more people utilize the app, the app will then run its own algorithm to be able to understand what we find should and could look like,” Abayasinghe said. “However, as to determining what change needed to be made and when, I can tell you that my team continued to pivot and make adjustments as the days went on to really figure out how to manage the amount of orders that were coming in.”Some of the changes, Abayasinghe said, were made to the actual process of making orders at retail locations such as Starbucks and Subway to make the process more efficient.“So like in Starbucks for example, if you recall in the past, you would come in and just order right there and then pick up there or fulfill as you go,” Abayasinghe said. “And now what we’re positioned is, I would work out how to layout … specifically, the orders alphabetically, so on, so those are the sort of tweaks and adjustments we work really, really hard on to improve our speed of service.”When University President Fr. John Jenkins announced that Notre Dame would shut down for two weeks to curb the spread of COVID-19 on campus, Abayasinghe said that while some retail locations closed and others shifted hours, this change affected the pattern of ordering that had developed over the eight days of in-person classes.“So now we have LaFortune open, for example, right and Duncan is no longer open and now you have Rohr’s and Legends which are also open,” he said. “So now you imagine the students have a smaller number of options to be able to find that and then the system would go through its own adjustments again as we continue to tweak and improve.” Senior Erin Glendon said she tried to order Starbucks — which opened at noon — on a Sunday afternoon and experienced difficulties even as the restaurant had just opened. “I think it was 12:11 [p.m.] when I logged onto Grubhub and the wait was 92 minutes long, so I did not order Starbucks because I don’t know if I [would] want coffee in 92 minutes,” she said. These lines are characteristic of Starbucks most days, Glendon said. “Almost every day when I think about ordering Starbucks, I don’t because the line is pretty long, but that was by far the longest I’ve seen it,” Glendon said.Megan Butler, a senior, had a similar experience when she placed an order at Legends for pickup one evening. She said the app told her incorrect information about when her order would be ready. When she arrived, she said, her order had not begun to be prepared, despite conflicting information displayed on Grubhub. “They were just calling all the numbers in order and there [were] about 70 people in front of me,” she said. “And I waited there for about an hour and a half … they actually closed, I was there for an hour after they closed. And they stopped about, I think, 25 orders ahead of me and said they had run out of food. And then I had to go off campus to find food, because no other places on campus were open.”Butler said she had a similar experience when she ordered Subway, and the time it took for her order to be ready did not correspond with the updates she received from the Grubhub app.“The same thing happened, where it said 20 minutes and then it just kept adding minutes [until it was ready],” she said. These delays are difficult, Butler said, because the delays affect other plans students could make during the day and evening. “You can’t really plan anything, like homework, or make plans with people because you don’t really know when your food is going to be ready,” Butler said.Butler said she believes the lack of variety of food in the dining halls is part of the reason for the influx of Grubhub orders.“I think less people would be ordering through Grubhub if the dining hall food was better, so then they wouldn’t have as many backups, and they wouldn’t be overloading all the Grubhub locations if they had more options in the dining hall and healthier food that students wanted to eat instead of a different form of mashed potatoes every day,” Butler said. Abayasinghe said that he believes that with in-person classes starting up again, the Grubhub experience will continue to evolve and change. “Now we’re going to come back … and as we think about that, a new pattern will emerge from this and I think from [what] my staff has done and continues to do — they’re incredibly flexible folks — and they have pivoted so much. So I see this continuing trend where we will learn what that pattern looks like and and go from there.”Tags: Chris Abayasinghe, grubhub, notre dame campus dining, Starbuckslast_img read more

Washington Nationals net worth, team value, owner details and MLB records

first_imgLast Updated: 11th December, 2019 18:10 IST Washington Nationals Net Worth, Team Value, Owner Details And MLB Records The Washington Nationals are a popular American professional baseball team based in Washington, D.C. Find out their net worth, team value, and more details SUBSCRIBE TO US WATCH US LIVE First Published: 11th December, 2019 18:10 IST LIVE TV Also Read | Donald Trump Welcomes Washington Nationals To The White HouseMLB: Washington Nationals net worth and value 2019The Washington Nationals currently stand at number 11 in the MLB rankings. As reported by Forbes, the team is valued at $1.8 billion, as of April 2019.  Also Read | MLB Trade Rumours: Washington Nationals Likely To Lose Stephen Strasburg & Anthony Rendon 31 Spring Training games162 regular season games17 #Postseason games5 champagne celebrations1 #WorldSeries paradeAnd a lifetime of memories packed into 254 days.It’s been an unforgettable season. Can’t thank you all enough.#CHAMPS // #FIGHTFINISHED pic.twitter.com/S2pcLMp3uS— Washington Nationals (@Nationals) November 4, 2019 FOLLOW UScenter_img COMMENT MLB: Franchise owner and the face of the Washington NationalsThe Washington Nationals is owned by Mark Lerner. The Lerner Family is the majority owner of the franchise, controlling over 90% of the shares. Ted Lerner had been the principal owner of the franchise until 2018 before eventually ceding the role to his son, Mark Lerner after his retirement last year. As confirmed by Forbes, the team was purchased in 2006 for $450 million.Bryce Harper had been known as a face of Washington Nationals through 2018 before signing a 13-year deal valued at $330 million with their NL East rival Philadelphia Phillies. It is believed that the new face of the franchise may soon be Juan Soto, who made his MLB debut in 2018.Also Read | MLB Trade Rumours: Stephen Strasburg Re-signs With Washington Nationals In Record DealMLB: Washington Nationals latest rumoursWashington Nationals starter Stephen Strasburg, who has recently signed a 7-year year contract worth $245 million with the team, is lobbying for Anthony Rendon to make a come back to the team as well. Anthony is a free agent at the moment and arguably the best position player on the market. The Nationals have also recently welcomed Brazilian-American player Yan Gomes to the team. Danish Ansari The Washington Nationals are an American professional baseball team and are based in Washington, DC. They are part of the MLB (Major League Baseball) and a member club of the National League East division. The Nationals won their first World Series title in 2019 after defeating the Houston Astros in Game 7 last October, completing a series in which every game was won by the road team. This was the first World Series Championship for a team from Washington, DC, with the Senators being the last to have won the World Series in 1924. Pitcher Stephen Strasburg was named MVP of the series. Washington Nationals MLB record 2019The Nationals had a record of 19-31 when they kicked off their 2019 season. Experts believed that their chances of winning the World Series at the point were only 1 per cent, however, they only improved from there, finishing the regular season with a record of 93-69. This had earned the Nationals a spot in the wildcard game, which they won over the Milwaukee Brewers.Also Read | Hal Steinbrenner’s Net Worth, Earnings, And New York Yankees Brand Value In 2019 Written Bylast_img read more